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Login to At Your Service (AYSO)

At Your Service Online (AYSO) is a secure site for current and prior employees to access information about their employment.

AYSO is now inquiry only, no updates to any information

Portal: atyourserviceonline.ucop.edu

At Your Service Online (AYSO) is the University of California portal used to:

  • View and Print Earning Statements (statements through September 2019)
  • View and Print W-2 and 1095 Forms (2006 to September 2019)
  • Review the Retirement Estimator (estimates based on earnings through September 2019)
  • Review UCRP and CAP Balances (balances through September 2019)

Your system user name and password, email address, and additional security information can be updated with assistance through Office of the President after August 30. Do not provide any SSN information in email contact.

Signing in to At Your Service Online (AYSO) 

Once at the sign in page, you will login to AYSO based upon the type of user you are.

  • If you are a prior user enter your Username and Password on the Sign In page.
  • If you are a prior user and have forgotten your logon information, click on Forgot Your Username or Password links.
  • If you are a new user to AYSO, click on New Users link to create an account. See instructions "Create Your Permanent Information" below for more details. 

Type of User

Login Information

New User within 31 days of your date of hire (within Period of Initial Eligibility or PIE)

  • Click on the link below the login boxes labeled "New to UC and have a temporary password?"

  • After reading the sign-in notification, click "Continue"

  • Enter your Social Security Number (no slashes or dashes)

  • For the password, enter your eight-digit date of birth (MMDDYYYY)

New User after 31 days from your date of hire (PIE period has ended)

  • Username - your Social Security Number (no slashes or dashes)

  • Password - your temporary password may have expired. Contact (800) 888-8267 or email: customerservice.reply@ucop.edu for assistance to set up a new temporary password.

Prior User (you previously created an AYSO Username and Password)

  • Enter your previously established Username and Password.

  • If you forgot your Username and/or Password, click on the Forgot Username or Password link. You will be asked to answer several challenge questions that you created previously.

 

How to view your contact information

 

Action

Description

1. Login to AYSO site

Link to At Your Service Online (AYSO):

2. Locate Information on Menu

Begin at the Main Menu for your AYSO account.

In the upper left section of the menu there is a box entitled "About . . . " and your name.

This is where your personal information is located and can be updated. 

3. Select My Contact Information

Select the My Contact Information link.

The screen displays current address and phone number.

4. Log off

Make sure to log off the site before leaving the page. The Log Off link is in the upper right corner of the window.

 

How to view and print an earnings statement

 

Action

Description

1. Login to AYSO site

Link to At Your Service Online (AYSO):

2. Go to Earnings Statement options

Begin at the Main Menu for your AYSO account.

Click the Earnings Statement link in the Income & Taxes section, found on the right side of the page.

3. Choose pay period for statement

You are now on the Pay Date Selection screen.

Select a date from the list and click on View Statement in the Notes column to see the detail for that Direct Deposit statement.

Note: Earnings statements are in PDF format. Download free Adobe Reader software, if needed, to view your earnings statement.

4. Print your statement

If you want to print the statement click File in the browser menu at the top of the window, then select Print from the drop-down list.

5. Log off

Make sure to log off the site before leaving the page. The Log Off link is in the upper right corner of the window.

 

How to view and print W2 or 1095 forms

 

Action

Description

1. Login to AYSO site

Link to At Your Service Online (AYSO):

2. Go to W-2 and 1095-C

Begin at the Main Menu for your AYSO account.

Click the W-2 and 1095-C link in the Income & Taxes section, found on the right side of the page.

3. Choose year for form

You are now on the Tax Year Selection screen.

Select a date from the list and click on Year in the far left column to see the printable version of your tax form.

Note: Form are in PDF format. Download free Adobe Reader software, if needed, to view your forms.

4. Print your statement

If you want to print the statement click File in the browser menu at the top of the window, then select Print from the drop-down list.   OR   Select the printer icon in the header section of the page.

5. Log off

Make sure to log off the site before leaving the page. The Log Off link is in the upper right corner of the window.