Business Intelligence utilizes IET’s enterprise services for AggieDash in order to streamline the security, support, and maintenance of its components.
Please see the descriptions below to see what services are bundled with AggieDash.
ServiceNow: ServiceNow is 24/7 enterprise application that provides a robust suite of applications to automate and streamline IT and business unit operations. Each application contributes to an overall Service Management strategy to improve efficiency and align our offerings with the needs of the campus. Some of the features of SeviceNow include Incident Management, Request Fulfillment, Contract Management, and Change Management. In collaboration with Auditable Access Control Change Management, ServiceNow allows the user to freely add users to AggieDash and control levels of access.
IT Express Supports Dual Authentication: To help with onboarding and maintenance of our dual authentication security system, custom documentation and tutorials will be provided. In addition, IT Express support will be provided to resolve any issues and help with DUO installation.
Here you will find installation instructions for DUO Authentication.
Rapid Data Onboarding Hub (RDOH): The Rapid Data Onboarding Hub is available for our partners for quick and secure data onboarding.
Here you will find a more in-depth look at RDOH.