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Facilitation and Training

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Process Improvement Training

The following courses are designed to empower a culture of continuous improvement.

  • Lean Six Sigma White Belt
  • 60-90 minute introduction to lean and six sigma concepts.

    By request only, please email Erica Aichwalder

  • Lean Six Sigma Yellow Belt Training
  • Upon completion of this course, participants will be Lean Six Sigma Yellow Belt practitioners

    Topics Covered:

    • Understand the language and verbiage of process improvement and Lean Six Sigma.
    • Obtain a working knowledge of the tools of process improvement/Lean Six Sigma and how to apply them specifically in a higher education setting.
    • Gain the ability to identify “non-value added” activity.
    • Learn how to measure and analyze data from core processes in order to identify areas of improvement.
    • Recognize the value of integrating the “voice of the customer” into process improvement projects.

    Process Improvement Tools

    • DMAIC model
    • Value Stream Mapping
    • Lean 5s
    • Data Analysis and Sigma

    Training Logistics - Open Enrollment

    Offered monthly in 2019 (upcoming sessions: November 13, 2019 and December 4, 2019)
    8:30 a.m. – 4:30 p.m.
    Located on the Davis campus
    Lunch provided


  • Customized Process Improvement Training
  • If you are interested in providing a private training for your team or department, OBT will partner in the development and delivery of a training that meets your objectives.

    By request only, please email Erica Aichwalder

Change Management Training

In effort to grow change management competency across the organization, UC Davis offers the following courses.

  • Change Management Fundamentals
  • An interactive session that explores the fundamental principles and practices of change management. Based upon proven, research-based approaches from Prosci®, the global leader in change management practice and research, participants will learn practical tips and tools for managing “the people side of change.”

    Duration: 4 hours

    What’s in it for you?

    > Define change management
    > Identify how to communicate the value of change management to your peers and leaders
    > Apply key change management tenets to a change effort
    > Learn the key questions to ask in order to successfully address the “people side” of change

    Before you Sign up

    1. Be prepared to attend the full session as scheduled
    2. Consider how you will bring lessons learned back to your team or department


  • Change Management for Managers and Supervisors
  • Managers play a critical role during times of change: research shows that employees look to managers and supervisors first to understand how changes will personally impact them. However, managers often underestimate their role in change or are unsure how to fulfill it. This highly interactive program builds change competency in people managers by providing a proven framework and practical tools for being an effective change leader. Managers and supervisors will learn how to improve change readiness by proactively addressing common individual and organizational barriers and applying proven building blocks from Prosci® during a change effort.

    Duration: 4 hours (Health) or 6 hours (Campus - includes additional application)

    What's in it for you?

    > Increase change readiness by applying research-based change management methods and tools
    > Define the manager/supervisor roles in change success
    > Identify how to address common change barriers among individuals or teams
    > Enhance your effectiveness as a change leader
    > Enhance your ability to manage change resistance

    Before you Sign Up

    1. Be prepared to attend the full session as scheduled

    Register | UC Davis Campus / Register | UC Davis Health Campus
  • Prosci® Change Practitioners Workshop
  • The Prosci® Change Management Certification Program gives you the knowledge, skills and tools to drive successful change initiatives. This three-day experiential learning program teaches you how to apply a holistic change management methodology and toolset, including the Prosci® ADKAR® Model, to a real-world projects. You will leave with a change management plan that leverages research-based best practices to effectively manage change and enhance project results.

    Duration: 3 days

    What’s in it for you?

    > Apply the Prosci® ADKAR® Model to facilitate individual change
    > Apply the Prosci® Change Management Methodology to an existing change effort
    > Gain certification in the Prosci® methodology and access to the Prosci® Change Management tools

    Before you Sign up

    This workshop is currently available by invitation only.
    If you are interested in attending a future offering, please submit an inquiry.
    Davis campus employees, send your inquiry to Alicia Webber
    Health employees, send your inquiry to Vicky Tibbs


OBT aims to empower and actively support UC Davis staff and faculty to work toward optimizing all areas of their business through facilitated workshops.

  • Custom Workshop
  • Each organization comes with its own unique history, culture, challenges, and needs. Whether you are looking to introduce concepts, conduct a rapid process improvement event or enhance existing competencies, OBT can help you design and facilitate a custom workshop to fit your needs.

  • Liberating Structures
  • Did you know that you can greatly increase productivity and innovation in transforming your business processes? The challenge is how to liberate and learn from the collective intelligence.

    Collaborate with an OBT consultant on how to use Liberating Structures which are novel, practical and no-nonsense methods to help you improve and transform your business in a fun and innovative way.

    Learn more.

    By request only, please email Erica Aichwalder