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Process Improvement Resources

Professional Organizations 

Organization Details
ncci watermark

Network for Change and Continuous Innovation (NCCI) positions higher education institutions to be agile, lifelong learning models to transform lives and communities around the world. NCCI hosts a variety of professional development webinars and workshops focused on leadership, change management and lean methodologies.

iiba watermark International Institute of Business Analysis (IIBA) is a non-profit professional association serving the growing field of business analysis. Membership, business analysis standards as supported by the BABOK® and additional resources can be found here.

Reading Recommendations

Cover Title and Author
cover for the power of business process improvement book

The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency and Adaptability
By Susan Page
Available on


cover for lean thinking book

Lean Thinking: Banish Waste and Create Wealth in Your Corporation
By James P. Womack

Available on Amazon



Development Opportunities

Organization Details
lean siz sigma green and black belt

Lean Six Sigma Green and Black Belt certifications are offered by our colleagues at UC San Diego – Extension.

watermark for california public higher education leadership The California Public Higher Education Leadership: California State University (CSU), California Community Colleges (CCC) and the University of California’s (UC) are committed to collaboration for the benefit of all students. More information about upcoming collaborative conferences and past conference resources can be found here